Terms and Conditions

Colour Allergy Alert Testing

We require every colourwork client to have an allergy alert test carried out by us at least 48 hours prior to their first colour visit with us. It is then required to be carried out every six months if you are a regular colourwork client. We may require you to have an allergy alert test more frequently, the reasons for this are:

  • Considerable time has elapsed since your last colourwork appointment with us
  • If you have had any form of tattoo since your last colour/allergy test with us
  • If you have had any permanent makeup applied since your last colour/allergy test with us
  • If you have had any skin treatment that interferes with the skin, i.e. botox, fillers etc, since your last colour/allergy test with us
  • If you’ve had a henna tattoo since your last colour/allergy test with us
  • If you have become allergic or reacted to anything including any food since your last colour/allergy test with us
  • If we are using a different brand of colour or a different shade of colour to your normal colour with us
  • If you have had another colour applied outside of this salon; whether that be in another salon or a home box colour
  • If you have had Covid-19 since your last colour/allergy alert test with us

If you tell us anything we may feel could be a cause for concern, we may carry out an allergy alert test to be sure.

Allergy alert tests only take a few moments and we do not charge for this service. Please do make sure you tell your stylist prior to booking your colourwork appointment if there is anything you feel may be relevant, including the pointers above.

Allergies to colour can come on suddenly even when you have no previous history of allergies. Although rare, they can range from being very mild to very serious, requiring hospital treatment. Therefore, it is so important you inform us of any changes you feel are relevant to help us to keep you safe. Of course, clients are welcome to have an allergy alert test as often as they wish if they are at all concerned.

 

Cancellation/No Show Policy

We request a deposit when booking some of our services which is used as part payment towards your treatments with us.

We require a minimum of 48 hours notice to cancel or amend an appointment booking.

We will withhold the deposit as part payment towards covering our losses if we are not given adequate notice of a cancellation or amendment, or if the appointment is not fulfilled with no notice given.

 

Gift Vouchers

We can not accept photocopied vouchers, only original vouchers will be accepted. Vouchers expire 1 year from purchase, we can not replace lost/stolen vouchers.